Take guide management to the next level with Guidebook’s Mobile Admin feature. You can send push notifications, make edits to your schedule, and invite users directly from your mobile device.
Using Mobile Admin
Download the guide and make sure you’re logged in to your Guidebook account, and that you have admin access to your guide. In the navigation menu, you will see a special Admin Tools module at the top of the guide menu.
Send or Schedule a Notification
Your guide must include the Inbox module in order to send notifications. You can read more about this here.
After tapping on the Notifications item, you’ll be taken to the Compose a Notification view. In order to send a notification, you must fill out the title field (maximum of 72 characters). You may optionally include a message body of up to 1024 characters, or choose to send the notification with a push alert.
Only the notification title will be visible on a device lock screen, so it’s best to make it as descriptive as possible. “Room Change: 10 am sessions moved to the second floor” rather than “Schedule update”.
If you’d like to send the notification immediately, tap the Send button, otherwise toggle on the Schedule for Later option choose when the notification should be sent before tapping the Save button.
For more information on notifications including how to target notifications to specific users, check out our Send Notifications to Your Users article.
Editing Sessions
Your guide must include the Schedule module in order to edit sessions in your guide. You can read more about this here.
By default, you’ll see any sessions which occur in the next three days. Simply tap on a session to begin editing. You may also delete the session by tapping the Cancel Session button on the bottom of the screen. In order to push out any changes you make via Mobile Admin, you’ll need to publish a guide update.
Inviting a User
From this screen, you have the option of inviting a user to access your guide.
Enter the email of the user you would like to invite at the top of the screen and you will then have the option to assign that user to an existing group. For more information on setting up groups, click here.
You also have the option to customize the invitation email that is sent. If you choose to do so, you are required to enter in a custom introduction to the invitation up to 1024 characters. You can also enter a different contact email that will appear at the end of the invitation for users to reach out with any questions they have.
This feature is only supported in English.
For more information on invitations, including how they will look for the end-user, check out our support article on inviting users here.
Managing Attendance
Guide Admins and Attendance Managers can manage attendance records for your guide, scan users' Guidebook ID badges to create attendance records, and view existing attendance records. The Mobile Admin view for Attendance Managers (left) is limited to these actions, while guide Admins (right) have additional actions available. Learn more about the Attendance Manager role here.
Troubleshooting
I don’t see the Admin Tools section in my guide.
Make sure your guide is published and on an active subscription. If you’ve recently been added as a collaborator, publishing a guide update through the Builder website may be necessary before your permissions will carry over to the app. You will need to be signed in with the same account as you use to manage your guide in Builder to see this section.
I found Admin Tools, but I don’t see the option to...
In order to Edit Sessions, ensure that you have the Schedule module in your guide.
In order to Send/Schedule Notifications, double-check that you have the Inbox module Available in the app and located on the main menu. You’ll also need to be a guide administrator.
In order to access Mobile Admin, you must be a guide administrator.