How does the Eventbrite Integration work?
Quickly and easily! In our case specifically, we can now extract Attendees from Eventbrite Events into the Audience Management portal in Builder. To get started, you’ll need at least one Eventbrite Event. Next, you should navigate to the Integrations portal in Builder and click the Connect Service button to kick the process off.
The prompt that follows will ask you to select the event(s) you wish to sync from. Choose your event(s) and click Save to begin the sync. Your attendees will appear on your guide’s list of users in matter of minutes.
Once connected, you can choose to manually sync, select additional events or disconnect service using the drop down menu.
Why is the Eventbrite Integration useful?
Quite simply, it automates the process of importing Users to your guide. Your attendees will be uploaded into one of our most robust feature sets (Audience management). Our Audience Management tools allow you to invite, sort, and manage all of your guide’s users. You can learn more about these tools by clicking here.
- Once the initial connection has been made, Builder will automatically sync your attendees every two hours.
- You must be the owner of the event in Eventbrite, to sync the content with Guidebook.
- You can also manually sync your Attendees.
- "Ticket Types" in Eventbrite will translate into Groups in Builder. For example: “Early Bird” ticket holders will appear in the Users list as part of an “Early Bird” group (in Builder).
How much does it cost?
This feature is available for use on all guides (at no additional cost).
What does the “Pending” status mean?
This means that your sync is in progress. You’ll typically only see this message for a few minutes after your initial sync.
How long will the “Pending” status last?
Typically only a minute or two. If you still see the “Pending” status after 15 minutes, please feel free to send us a note at firstname.lastname@example.org.
What specifically will sync from Eventbrite?
Attendees and their ticket type.