Guidebook Web pages are a best-in-class web offering designed to complement and drive downloads to your mobile guide. They provide a rich interactive experience while accurately displaying your guide’s published data.
If your event is virtual or hybrid, we highly recommend configuring your Guidebook Web page to provide users with the ability to access your content from multiple kinds of devices.
You can see an example of a Guidebook Web page here: https://guidebook.com/g/thehighline/, using the passphrase thl.
What’s On A Guidebook Web page?
Guidebook Web pages are highly customizable and can display relevant information of your choosing. All Guidebook Web pages will contain the guide’s General Information section, which includes your custom guide branding, the guide description, location, and dates. Your Guidebook Web page has the same privacy setting as the mobile guide.
You can further customize your General Information section by adding in Guidebook Web page-exclusive information (these details will only appear on Guidebook Web), and a custom call-to-action button to direct your audience to your website, an important sponsor's website, or a single livestream to a virtual conferencing tool.
Showing the guide location on your Guidebook Web Page as a map is optional. If your event will be virtual, you can disable the location on your Guidebook Web page.
Aside from the General Information, you can choose to include your Schedule. A specific Schedule Track can be highlighted, or you can display all sessions. From the Schedule section of Guidebook Web, users will be able to toggle between all sessions and My Schedule.
If you have enabled session discussion, or you have live polls attached to sessions, these will show up on the Guidebook Web page when a user clicks into the session.
Up to six Custom Lists can also be incorporated into Guidebook Web. We recommend adding images to the custom list items you will show on your Guidebook Web page to make your page more visual.
Lastly, at the bottom of every Guidebook Web page, you will have a download section that makes it very easy for your attendees to download the mobile version of your guide. This links your users to the app on the Apple and Google Play store and they can enter their phone number to text a URL to download.
You can see an example of Guidebook Web here: https://guidebook.com/g/thehighline/, using the passphrase thl.
Configuring your Guidebook Web Page
To get started, navigate to the Promote section of your guide dashboard. Under the web tab, you will see the option to Configure your Guidebook Web page, which will pull up the configuration screen.
In the middle of the configuration screen, a demo Guidebook Web page will show. This allows you to see how a Guidebook Web page will appear on different devices. Change the device selected at the top of the configuration page to switch between desktop, tablet and mobile views. This section does not update to show your content.
Click on the Details menu item on the left to add additional content that will only show on your Guidebook Web page. This information shows below the text within the General Information section of your guide.
You can set a custom call-to-action that links to a website of your choice by adding a Button label and URL. You can also choose to show the map detailing the location of your guide.
To add your Schedule content to Guidebook Web, click the Schedule option on the menu. You can enable or disable this from view via the Enabled toggle.
Here you have the opportunity to highlight specific schedule track(s). If no track(s) are selected but this feature is enabled, the whole schedule will be accessible.
After making changes, be sure to click Save.
Add up to six Custom Lists to highlight other content in your guide such as speakers, exhibitors or anything you like. Begin by clicking on a Custom List with the status “Setup Required”.
Then choose the Custom List you want to display. There are a few different styles you can use for your Custom Lists; pick the one that fits your data the best. You can choose to have the description show over the image.
You can enable or disable the list from view via the Enabled toggle. After making changes, be sure to click Save.
At the bottom of the page, in the Guidebook Web settings, you can disable your Guidebook Web page or select a theme for your Guidebook Web page (if your guide is attached to multiple spaces).
Connect on Guidebook Web
If you have the Connect feature enabled in your guide, it can also be enabled on your Guidebook Web page. Connect on Guidebook Web allows for attendees to view a list of users, view user profiles, and manage connection requests. There is not a chat functionality on Guidebook Web, but users can chat with their connections on their mobile device!
The Connect feature must be on the main guide menu. If you have Connect in a folder, you will not see the option to enable for Guidebook Web.
To enable Connect on Guidebook Web, you will click into Connect (or whatever you've named the feature in your guide), click the toggle, and be sure to click save.
You will need to publish updates for the guide before it appears on the Guidebook Web page.
Once the change is published, a ribbon will appear at the top of your Guidebook Web page. Attendees can navigate between the main Guidebook Web page and the Connect console. More information about the how to navigate the feature can be read in this resource: Guidebook Web for End Users.
How Do I Get a Guidebook Web Page For My Guide?
A Guidebook Web page will be generated automatically for every guide. Beginning on December 1, 2020, new metered guides will no longer have access to a Guidebook Web page. Contact sales@guidebook.com to upgrade.
If your guide is published, you can access the Guidebook Web configuration page by clicking the Guidebook Web Page tile in your Guide dashboard.
If your guide is not published, the Guidebook Web configuration page can be found in the Promote section of the dashboard under the Web tab. The Guidebook Web page is on the right.
To view your completed Guidebook Web page, copy and paste the URL at the bottom left of the configuration page into your browser.
You must publish your guide for any changes you make to your Guidebook Web page to go live.
End-User Experience
We want to help your users access your guide quickly and easily while making your promotion a breeze. This means higher adoption and better user engagement.
There is information you can share with your end users about Guidebook Web in this support article, including information about downloading the guide and engaging with content.
Guidebook Web pages will translate automatically based on the language of the user's device. You can see what languages are available at the bottom of a Guidebook Web page via the flag icon.
Schedule and Custom Lists
Users will need to log in in order to add sessions to their My Schedule, and you will need to include the My Schedule feature in your guide. Additionally, if any sessions “require registration” a user needs to add that session from the mobile app.
When users select a session or a custom list item, all of the content will be visible, including links to any websites or PDFs, unless the session is set to “registration required” and you've toggled the “session content visibility” option off.
Within sessions, assuming you have enabled session discussion, users will be able to converse when they are logged in. If a post is reported three times it will be automatically removed. In Builder, you can moderate Discussions as required.
If you have added a live poll for a session, it will show up in the same section as session discussion. When you start the poll and allow voting, users will be able to submit a response and view the results if you’ve turned that option on.
Additional Features
For information about adding video to your Guidebook Web page, view our video and livestream support article.
Guidebook surveys are not accessible via Guidebook Web pages at this time.
FAQs
Do I get a Guidebook Web page on my metered guide?
Starting December 1, 2020, new metered guides will no longer have access to Guidebook Web pages.
Why should I use a Guidebook Web page?
App adoption is central to the success of your guide and your event. Guidebook Web pages give you the power and tools to maximize app downloads, showcase online content, and generate buzz for your guide.
What if I don’t want to have a Guidebook Web page?
If you would like to disable your Guidebook Web page and only offer your guide data on mobile devices, you can do so through the Guidebook Web page settings located at the bottom left of the Guidebook Web configuration page. You can toggle the Guidebook Web page to be disabled from here, just make sure to save the change.
Your Guidebook Web URL will provide users with a link to your guide and the ability to text themselves a link, when disabled.
How can my attendees find my Guidebook Web page?
When you invite a user to download your guide, they will receive an email with a link to the Guidebook Web page. They’ll be able to see the content you chose to feature and will have multiple opportunities to download the mobile version of your guide.
Does the Guidebook Web page copy over if I use the Copy Content tool?
Yes. If you rely on the Copy Content tool to save time with your guide-building you will only have to create your Guidebook Web page once. The Guidebook Web layout will transfer to another guide when you Copy Content.
I disable my guide's Schedule module and pin separate tracks to the menu. What if I want to display more than one track?
Great! You can choose to show as many tracks as you'd like on your Guidebook Web page. Alternatively, you can show your full schedule.