Increase engagement by allowing your users to connect with one another. Connected users can view each other's full profile and send in-app chat messages to each other. When a user’s profile is public in a guide they can be invited to attend a meeting by another public user through Meeting Booking.
The Connect feature is designed to show the collection of all logged-in users with public profiles.
Feel free to rename your menu item from Connect to encourage your attendees to engage. A couple of common name adjustments are “Connect & Chat” or “Networking”.
This feature is only available on Engage (previously Premium) plans.
Connect with Others
After logging in, your profile is public and you can go to the Connect list to connect to other users or scan a user’s Guidebook ID. To connect with other users your profile must be public.
Users can change their profile from public to private in their Account Settings
Connect Feature
Tap on the Connect feature in the main menu. Note this feature may have been renamed by the guide administrators.
After logging in, you are automatically included in this list as your profile is public. You are listed and your name will be visible to other users.
You can connect with another user here by tapping on the Add to the right of the user's name or by selecting their profile and tapping Connect with ... at the bottom of that page. You will have the option to include a message along with your connection request.
From the Connect feature, if the guide admin added user interests, you’ll also see suggested connections. These are based on what interests you selected upon logging in.
The user will get a notification to let them know that they have a pending connection. If you included a message in your connection request, they will be able to read it. They can either accept or decline the request.
Once the connection request has been accepted, the user will show in the Connections section of your profile and via the Connections tab in the Connect feature. When you tap on one of your connections you will see their full profile and have the ability to chat in-app.
Connect on Guidebook Web
Connect on Guidebook Web allows for attendees to view a list of users, view user profiles, and manage connection requests. There is not a chat functionality on Guidebook Web, but users can chat with their connections on their mobile device!
You can view a full list of checked in attendees, send connection requests, accept/deny connection requests, and access connection profile information all on Guidebook Web! You also have the ability to search and filter both lists by user interests (if user interests are added to the guide by the admin).
Guidebook ID
When you tap the hamburger button ≡ to open the navigation menu, you will see your avatar, your full name, and a QR code icon at the bottom. Tap the QR code to view your Guidebook ID.
To connect with other attendees using your Guidebook ID, scan the other user's code. You can navigate between “My Code” and “Scan” to have others send connection requests to you and to send connection requests to others. You can accept a connection request by both scanning each other's codes.
The screenshots below illustrate a few steps during the process of using your Guidebook ID to connect with another user.
The left screenshot is Andrew's Guidebook ID (his individual QR code). He will navigate to the Scan tab to scan Jane's code. The image to the right shows Andrew's device immediately after he scans Jane's code. A connection request is sent when Andrew taps on Send request.
The left screenshot is Jane's Guidebook ID (her individual QR code). She will navigate to the Scan tab to scan Andrew's code. The image to the right shows Jane's device immediately after she scans Andrew's code. As they have a pending connection request, she is prompted to accept the connection request.
Once connected, they can send messages through the Connect feature and view each other's full profile.
Chat
Once a user accepts your connection request, you can send them an in-app chat message. You can send a chat via the Connect list or via your profile at the top-right of the guide.
You can either select the user's name and tap on Chat with button in their profile or tap on the Chat icon to the right of their name in the list.
You can access all of your existing connections and open chat threads via your profile at the top right of the guide. You can copy text within a message by long holding on a message and you can share a photo using the camera icon at the bottom left.
To remove a connection, access their profile and scroll to the bottom to find the Remove Connection option. All of the messages that you and this user have sent to each other will no longer be visible in the app.
FAQs
Can I upload my Connect list?
This feature is generated by users who have logged in to your guide and have a public profile. It cannot be pre-loaded with information by a guide-builder. If you'd like to add a list of attendees to your guide, you can do so by adding a custom list.
What can I do with my connections?
Once a person has accepted your invitation to connect, you will be able to view their profile and contact details. These connections will be stored and visible from your account (top-right corner of the screen) regardless of which app or guide you are accessing. If you'd like to send a chat message to them, you can tap on the button to do so within their profile view.
How can I remove myself from the Connect list?
Users will appear automatically in the Connect list when they are logged in with a Guidebook account and have accessed a guide that has the Connect feature. To not appear in the Connect list, navigate to the Privacy Center on the app using follow these steps:
- Tap the profile icon in the top right corner to log in.
- Tap the gear icon to access your profile settings.
- Scroll to the bottom and open the Privacy Center where you can toggle on or off your visibility status for each guide.