Guidebook ID: Digital Badges for Networking and Check-In

What is Guidebook ID?

Guidebook ID is each user's personal digital badge — a unique QR code tied to their Guidebook account. Once a user logs in, they have a Guidebook ID for every guide they access. It's designed to replace the paper badge and lanyard for a few different things: networking with other attendees, getting checked in at the event, and being marked as present in individual sessions.

A Guidebook ID always displays the user's first name, last name, and QR code. Guide builders can configure what additional details appear (profile picture, organization, role, groups) from the Guidebook ID tab within their guide's Guide Details.

What Users Can Do With Their Guidebook ID

Connect with other attendees. Two users can scan each other's Guidebook IDs in-app to send and accept a connection request. Once connected, they can view each other's full profile and message each other through in-app chat. This is part of the Connect feature and is available on Engage (previously Premium) plans. See Connect and Chat for the full networking workflow.

Get checked in to the event. Guide Administrators and Attendance Managers can scan attendees' Guidebook IDs (via the Admin Tools module in-app) to log them as present at the event overall. Manual email entry is also supported. See Track Attendance for Your Whole Event.

Get credit for attending a session. The same scanning workflow exists at the individual session level — staff scan the Guidebook ID from the Tools tab of a session to record attendance. Useful for capacity tracking, CE credits, or any event where session-level verification matters. See Track Attendance for Individual Sessions.

Self check-in with posted QR codes. Some events post check-in QR codes for attendees to scan with their device camera — in that flow, the attendee uses their phone to scan a venue QR code rather than having staff scan them. See Attendance Verification for End-Users.

Accessing Your Guidebook ID In-App

1. Make sure you're logged in to your Guidebook account.
2. Tap the hamburger icon (≡) to open the navigation menu.
3. At the top of the menu, you'll see your avatar and a QR code icon.
4. Tap the QR code to view your Guidebook ID.

5. Toggle between My Code (for others to scan you) and Scan (to scan someone else)

   

   Adding Guidebook ID to Apple or Google Wallet

   Users can export their Guidebook ID to their device's Wallet app for quick access without opening Guidebook. When exported to Wallet, the guide icon will always appear on the Wallet pass — even if the badge is configured to display a different image in-app.

   For branded apps: Apple Wallet functionality for Guidebook ID is only supported automatically when Guidebook has Admin access to the client's Apple Developer account. App Manager access alone won't enable this — clients who want Wallet support while granting only App Manager access need to reach out to support@guidebook.com. See Submitting an App Under Your Developer Account.

   Configuring What Appears on the Badge

   In Builder, go to General Info → Guidebook ID to configure badge display. First name, last name, and QR code are always visible. You can then choose:

   • Image: the user's profile picture, the guide icon, the Space logo, or no image.
     • Note: regardless of this setting, the guide icon always appears when the badge is exported to Wallet.
   • Organization: show or hide the user's company / organization.
   • Role: show or hide the user's role / position.
   • Groups: display All Groups, Selected groups, or no groups.

   

   FAQs

   Do attendees need to do anything to get a Guidebook ID?
   Just log in to their Guidebook account. The ID is generated automatically.

   Can a Guidebook ID be used across multiple guides?
   No — each user gets a unique Guidebook ID per guide. The same user accessing two different guides will have two different Guidebook IDs.

   What happens if an attendee doesn't have a smartphone or didn't download the app?
   For attendance verification, staff can manually enter the attendee's email address instead of scanning. There's no Guidebook ID equivalent for the networking / Connect use case without the app.

   What if an attendee has set their profile to private or chosen not to share their info?
   They still have a Guidebook ID and can open it from the navigation menu to be scanned. Attendance verification still works — staff can scan their code to check them in to the event or a session. The privacy setting only affects whether they appear in the Connect list and are discoverable for networking; it doesn't disable the QR code itself.