You can find out which languages we support here.
This document will go over best practices for guides with more than one language. We would recommend thinking about your timeline and starting your guide as soon as possible.
There are two ways to create multi-language guides: a guide for each language and all languages in one guide.
Create one app with a guide per language within it.
This allows you to design the guide based on the language. This option limits the use of community features, such as Interact, Photos and Check-In and Connect, as they would split attendees across guides via the language they speak.
Setting up this kind of multi-language guide is very simple.
- You create a guide, as normal.
- Once your guide is complete (or close) use the Copy Contents feature to duplicate the content into another guide for your second language.
- Invite Team Members to help with translation. To save time, we would recommend exporting your content to re-upload, once translated. This can be done for your schedule and custom lists.
Create a single app and guide.
This option is a little more complex but it gives you a greater sense of community and encourages engagement within your guide, as all your users are in the same digital space. This will enable your delegates to connect with each other via messages, photos and Interact posts without language being a limitation. We recommend using Folders to organize your content for each language.
We will now go over your guides features, giving an overview of which can be duplicated for each language and how to manage the singular features.
- General Information
- Google Maps
- Attendees & Messaging
- QR Scanner
- To-do list
- My Schedule
How can I translate the content in these features if there can only be one?
Some of our features are for user-generated content so they will not have information until your users start to use them. This includes Interact, Attendees & Messaging, To-do list, My Schedule and Notes.
- Custom List
- Photo Album
- Web View
- Safety & Emergency
General Information - The General Info feature is designed to give your users basic info about your guide. We recommend adding: a description or welcome letter, the date of your event, info on how to use this guide to ensure your delegates are kept up to date. This can be replaced with a One-Tap Menu Item and Google Maps. To keep your guide organized, you could add these to a Folder.
Maps - Although you can only add the Maps features once, it is simple to duplicate in other ways. Static and interactive maps are uploaded as .jpg or .png files. There is no limit to the number of static maps you can upload, therefore you can upload one in each language, for each location.
Schedule - The Schedule Tracks feature allows you to filter your schedule. This means you can create a track for each language.
Twitter - Our Twitter feature allows you to add multiple hashtags and Twitter profiles.
QR Scanner - The QR Scanner feature is for users to scan QR codes that you create therefore these can be tailored by language.
Inbox - The Inbox feature is where notifications and messages are stored on a users device. To tailor notifications by language, you can create Group Notifications and send push notifications to specific users or groups of users.
Other helpful tips
Does the language have special characters?
When making content changes, we recommend dragging and dropping your exported template into Google Sheets. Always export in a .xls format and open the file to check before uploading.
When using Microsoft Excel, we recommend avoiding the use of a CSV file that contains special characters.
Are you creating a guide in a right-justified language?
We would recommend uploading and editing via a template. You will need to add the code for right justification, e.g.
<p align="right">This text will
be right justified</p>
Manual edits in Builder will remove the justification. Ensure that you give yourself plenty of time to quality check your content, this will take longer due to translation.