Branded apps will require an app store update before you can take advantage of the new survey tools. Please reach out to our support team, or your account manager, to ensure that your app is compatible before converting to the new version in Builder.
Exporting Survey Responses
With the new survey update comes a new way to export your survey responses. First, navigate to the Polls & Surveys section of the dashboard. Click into the survey you want the data for, click on the responses tab, and there will be a blue "Download Responses" button in the top right corner (as shown below). Once you have clicked on the button to download your responses, the system will send you an email with a link for you to download the data.
With the updates to the Survey feature, the export is now downloaded with the submissions in a more digestible format. The Excel macro that was previously used to reformat your exported survey data is no longer necessary.
Viewing Survey Responses
In addition to downloading your survey responses, you can also see an overview of the responses in the builder site. Here is an example:
Additionally, when you switch to the Attendees tab under Responses, you can see each of the respondents along with the time the survey was taken. Please note, the user’s name will only be shown if they consent to providing their data to the guide owners.