If your guide was created prior to the launch of our new and improved survey feature (6/6/2019), your guide will still have the previous version of the feature in place. That said, you can take advantage or our survey improvements if you want to! To meet this end, you'll want to convert your existing survey feature into the new survey feature.
Note: The new surveys require a resubmission to stores to function on a Branded App. Please reach out to support@guidebook.com and submit your app for approval on your Space Dashboard before converting to the new survey model.
To get started, navigate to the dashboard and click on the Polls & surveys section. In the top right, you will see a blue "Convert your survey" button as shown below:
When switching to the new survey feature, this action is irreversible. You will be sent all of the existing survey responses to the email address associated with the account you are logged into the builder site with.
If you have a survey with a multiple choice question containing more than 10 choices, the conversion will result in an error. We recommend updating the question to have fewer answer choices, or switching the question type to Free Response.
Please note: The link to the export will expire within 48 hours - if the file expires and you are unable to access the response data, please reach out to us at support@guidebook.com and we would be happy to assist with the retrieval of those user submissions.