While most of our customers prefer to have their branded application hosted on Guidebook, a common question we get is whether our branded apps can be hosted under other developer accounts and other app stores. We do support this option and the steps to accomplish this are outlined below. It's a simpler solution if you can add our developer account to your team so that Guidebook can manage all of the necessary credentials and application updates. However, if you would prefer to handle all of this yourself, we do have instructions on how to re-sign our application with your own certificates so that you can submit your application under your account.
If you do not already have a developer account, you will need to create one by enrolling in the Apple Developer Program. Please note that there is a recurring membership fee to enroll in the program.
If you would like to add Guidebook to your developer account so that we can manage your application, please reach out to our support team and we can work with you to get the application set up. Allowing us the ability to submit the application under your account provides us with the ability to update your application and create the necessary credentials to build and submit the app, in addition to push notifications. You can add this user to your account by following the section "Setting Up an App Store Connect User" found here. (App Store Connect was previously called "iTunes" Connect.)
Once you have added the user, you will also need to send the Team ID for the account to your point of contact at Guidebook so that we can submit the application under your account. You can find your Team ID located on this page. If your App Store Connect account does not have access to view this page, please get this value from a team member with privileges to view that page.
If you do not want to add the Guidebook user to your team and would like to manage the app and its associated credentials yourself, please see the information found in this article for how to re-sign your app for both iOS and Android.